Beacon Support Center

Access the Support Center to find answers to questions, learn how to utilize Beacon, and connect with Beacon Support through phone, chat or email.

Frequently Asked Questions

View answers to commonly asked questions from Beacon MFP’s Support team.

Beacon Support Webinars

Watch tutorials on topics including registration and Good Faith Inquiries.

Register with Beacon MFP

Learn how to prepare for Beacon MFP registration.

Getting Started

Learn how to register a Beacon MFP account and navigate the platform.

Learn More About MFP

Learn about researching MFP status and what Beacon MFP can offer vs. CMS's DM.

How-To Guides

Browse short and long form educational guides focused on Beacon MFP functionality.

Beacon Support Calendar

View and sign up for upcoming events hosted by the Beacon Support team.

Discover More of the Support Center

Browse the entire Beacon Support Center collection of resources.

We're Here to Help

Connect with Beacon Support

Live support is available through chat or phone Monday to Friday 9am to 9pm ET. Or reach out at any time via the Beacon Support inbox.

chat

Chat

Chat with support Monday to Friday 9am to 9pm ET.
Live chat via the in-platform messenger
mail

Email

Email support and we will get back to you within 24 hours.
call

Call

Phone support Monday to Friday 9am to 9pm ET.
1.878.788.8980